Imagine Never Having To Update Your Website
We provide website support & website maintenance contracts.

Services | Packages | FAQs

Get a Free Quote

Call us on 01692 430121 or email hello@brainweb.co.uk

Spend your time working on your business, and let experts take care of your website.

How many hours a week do you spend working on your website? Let our professional webmaster service take the strain. With a website maintenance package we can provide all the support you need to keep you online presence up-to-date and running smoothly.

Website Maintenance

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Email & Phone Support

Don't waste your time getting stuck in a rut when you hit a problem. Phone or email our support line and get an website expert to talk you through it or fix it for you.

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Website Support Hours

Do you have the time to spare to keep your website up-to-date. With the support hours included you can get professionals to add new content and make updates for you.

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Backup & Restore

What will happen if your server suffered a catastrophic failure? Our backup and restore service ensures that you never have to worry about losing your website.

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Up-Time Monitoring

Do you know how reliable your web hosting is? Track web server downtime with our website monitoring software. Have the piece of mind that our professional team will respond immediately if there's a problem.

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Regular Security Scanning

Most people are now aware of the threat posed by hackers and viruses. We'll keep you website safe by installing software that monitors and secures your site against viruses and hacking attempts.

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Website Updates

The first step to keeping your website secure is to make sure the software running it is up to date. We check and update your website regularly to ensure its running the latest versions of all core software and plugins.

Website Maintenance Packages

£35
per hour

PAYG

Perfect if you need a quick fix, update, or support. We have a minimum period of 1 hour, with additional time charged at £8.75 every 15 minutes.

£55
per month

Basic

Backup and restore

Website Uptime Monitoring & Repair

Website Security Monitoring

WordPress Updates

WordPress database optimisation

1 Hour of website support

Additional time charged at £30 per hour

£120
per month

Business

Backup and restore

Website Uptime Monitoring & Repair

Website Security Monitoring

WordPress Updates

WordPress database optimisation

3 Hour of website support

Additional time charged at £28 per hour

£250
per month

Enterprise

Backup and restore

Website Uptime Monitoring & Repair

Website Security Monitoring

WordPress Updates

WordPress database optimisation

8 Hour of website support

Additional time charged at £25 per hour


Frequently Asked Questions

The website support hours covers any work that you might need for your website. This includes fixing problems, updating content, adding new content, website and digital marketing consultancy, and phone or email support.
No, we bill monthly and you are free to cancel your subscription at anytime. We don't do partial refunds, but if you cancel you contract we'll carry on providing you with the best support until your current months subscription has expired.
If its a large project that needs to be compleated quickly we'd normally quote for that Seperatly. We always offer very competatice rates and we'd recommend keeping the monthly hours for regular updates and general support.
We normally work with WordPress, Magento, and hand coded websites. However, we do have experience working with other content management and e-commerce systems. If you're unsure about what software your website runs on get in touch and well figure it out for you.
No. While it can make our life a little easier, we have several clients who have chosen to continue with their own hosting solution. However, we do offer fast reliable hosting at very competative rates, so you may be tempted to switch.

Contact us to discuss your website project

No two businesses are the same and the requirments for a website varey hugly. Don't settle for fixed off the peg solution, get a website that's taylor made to fit you business and meet its objectives.