Managed website hosting, with Norfolk-based support

No. Hosting is paid monthly or annually, and you can cancel at any time. It carries on until the end of the period you've paid for, then stops. We'd rather keep you because the hosting is good than because leaving is hard.

Yes. We can register a new domain in your name, take over managing one you already have, look after the DNS, and handle renewals so a domain never lapses by accident. Domains are registered a year at a time.

Yes. We handle the whole migration: a full backup of your existing site, setting it up and testing it on our infrastructure, then switching it over with as little disruption as possible. We can cancel your old hosting afterwards too, if you'd like.

Yes. Managed WordPress hosting includes automatic daily backups with 30 days of restore points, so if something goes wrong, the site can be rolled back to a recent known-good version. Modern static sites are version-controlled in full, so the site can be rebuilt and redeployed from source at any time. Either way, a bad day is recoverable.

It means the ongoing work of keeping a site healthy is done for you, not just the server space. Our managed hosting covers software updates, security monitoring, daily backups, performance and caching, and a person to ask when something needs doing. Unmanaged hosting gives you the server space and leaves the rest to you.

Yes. If you use Google Workspace, Microsoft 365, or Proton, you buy it from them and we set up the records on your domain, so your email arrives and isn't marked as spam. If you need a simple inbox on your own domain, we can provide one through a business class email service. And if all you need is an address that forwards to an inbox you already have, such as you@yourbusiness.co.uk to your existing Gmail, we can set that up too.

Your site is yours, and it can be hosted anywhere that supports it. But a site is only as good as the hosting under it, and a WordPress site in particular needs regular maintenance to stay fast and safe. BrainWeb hosting exists so the site we built for you is looked after by us. It's a recommendation, not a requirement.

Both hosting types are built for security. WordPress hosting includes multiple firewalls, malware detection, application security patching, full account isolation, and active monitoring. Hosting for custom-coded sites leaves little to attack, with no live database or server software exposed. No hosting can promise a site will never be attacked, but a well-built site on managed hosting is well protected, and we keep monitoring it.

Your website is yours, and so is your domain. If you ever want to move on, we hand over the files, the database, and whatever else is needed, and we'll help with the move to another host.

We work to avoid any visible downtime, and usually achieve it. The site is fully set up and tested on our side before anything switches, and the changeover itself is timed carefully. In practice, visitors shouldn't notice the move happened.

You do, always. When we register or manage a domain on your behalf, it's registered in your ownership, not ours. If you ever want to take direct control of it or move it elsewhere, we'll help you do that.

It depends on the kind of site and how busy it is. A typical small-business WordPress site sits on our standard plan, and busier sites move up to a faster one. The first year is included with every new site we build. Tell us about your site and we'll give you a figure for the years after.

Migration is included with an annual hosting plan. If you'd rather pay for hosting monthly, migration is quoted as a one-off, based on the size and complexity of the site. Either way, you'll have a clear figure before anything begins.

Yes. Every new site includes its first year of managed hosting, matched to how it's built: WordPress hosting for WordPress sites, and hosting for Next.js and Astro sites served from a worldwide network. After the first year, hosting continues on a monthly or annual plan.

We monitor sites around the clock, so we usually know about a problem before you do. Sorting it out is what your hosting plan is for, and if the fault is at our end or the platform's, it's ours to fix. Let us know if you spot something, but often we're already on it.

Yes. We clean and secure hacked sites whether or not we built or host them: removing the malware, finding how the attacker got in, closing that gap, and getting the site off any blocklists. If you're dealing with it now, get in touch and we'll tell you quickly where you stand.

They suit two different kinds of site. WordPress sites need a database and server software running all the time, so their hosting includes the updates and maintenance that keep all that healthy. Next.js and Astro sites are served from a worldwide network and need far less upkeep. How your site is built decides which one it needs, and we'll have told you long before this becomes a question.

Because it covers more. A low-cost hosting deal is usually server space on its own, with the updates and monitoring left to you. Our hosting includes the updates, security, backups, and direct support that keep a site healthy. For most businesses, the time and risk that saves is worth far more than the difference in price.